Business Process Management Jobs

EPAM Anywhere is looking for Business Process Management Specialists.

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bpo delivery team lead

Data entry

Communication, People Management

40 hrs/week

12+ months

Argentina, Mexico

We are looking for a remote BPO Delivery Team Lead to expand our team and run projects related to data entry, processing, annotation, IT supplementation services and content management.

You will be an essential part of our BPO team and work closely with delivery organizations, account managers, and pre-sales teams to develop the best approaches for service provisioning while creating estimates, timeline and cost analysis that would lead to successful implementation and project delivery. You will be responsible for the successful implementation of new projects, takeover existing services, and driving the initial discovery phase by working with client business stakeholders and other teams inside the organization.

responsibilities

Work as part of BPO team with delivery organization, account managers, pre-sales teams, and client business stakeholders to develop the best approaches for service provisioning
Create estimates, timeline and cost analysis that would lead to successful implementation and project delivery within a managed service model
Kicking off new projects, takeover existing services, and driving the initial discovery phase by working with client business stakeholders and other teams inside the organization
Drive successful implementation through organization of proper process and communication flow, tool selection, ensuring proper team training, qualitative output, and timely delivery according to the agreed timeline
Manage resources effectively and efficiently to ensure the timely and high-quality delivery of projects
Establish reporting process and identify key project risks to mitigate them in a timely manner
Collaborate with cross-functional teams for seamless project completion and delivery

requirements

Minimum of 5 years of experience in IT services and working with clients
1+ year of relevant leadership experience
Practical knowledge of working with clients in IT services
Experience with people management processes, including hiring, onboarding, performance development, professional growth, recognition, retention, and succession planning
Solid project lifecycle understanding, being able to ensure proper project processes setup from the very beginning and up to closure
Effective written, verbal presentation and communication skills, with the ability to quickly understand clients’ objectives and define stakeholders needs and requirements
Ability to establish reporting process and identify key project risks
Ability to bring clarity to ambiguous situations and act decisively and to be supportive, consultative, and collaborative while working effectively across national boundaries, take responsibility, and be accountable for own and team actions
Ability to propose approaches to increase performance and deliver functional and valuable solutions
Fluent in spoken and written English, with at least a C1 level of competency, for effective communication with clients and team members

nice to have

Hands-on experience with data labeling and/or content management services

webmaster (content management)

Content Management

SharePoint Web Content Management classic experience, Umbraco

40 hrs/week

12+ months

Chile, Colombia

We are seeking a Webmaster with experience in Content Management to join our team and cover the American Timezone.

We are seeking a Webmaster with experience in content management to join our remote team and cover the American Timezone. Your primary focus will be managing the web content on both Umbraco CMS and SharePoint. You will be responsible for publishing new content on request, supporting intranet users, testing new features developed by our team, and ensuring a proper handover between team members to ensure a 24-hour service across all locations. Due to the sensitive nature of the information published, we require a meticulous individual who can carefully check procedures and handle last-minute requests with ease.

responsibilities

Publish new content on request using both Umbraco CMS and SharePoint intranet
Support intranet users and ensure smooth functioning of the platform
Test new features developed by the team on both CMS platforms
Ensure a proper handover between team members to ensure a 24-hour service across all locations
Adhere to strict procedures and guidelines while publishing sensitive information
Handle last-minute requests with agility and precision

requirements

Minimum of 2 years' experience in content management, preferably in SharePoint and Umbraco CMS
Expertise in SharePoint Web Content Management classic experience and Umbraco
Ability to work independently and as part of a team to meet demanding deadlines
Excellent communication and collaboration skills, able to interact with cross-functional teams and stakeholders
Advanced English language proficiency for seamless communication with the team and stakeholders

nice to have

Experience in managing multi-lingual websites
Knowledge of SEO principles and best practices

senior webmaster (content management)

Content Management

SharePoint Web Content Management classic experience, Umbraco

40 hrs/week

12+ months

Chile, Colombia

We are seeking a Senior Webmaster to join our team and support our SharePoint and Umbraco content management platforms.

We are seeking a Senior Webmaster to join our remote team and support our SharePoint and Umbraco content management platforms. Your primary responsibility will be publishing new content on request while ensuring compliance with our strict procedures to maintain confidentiality. You will also be responsible for supporting intranet users, testing new features developed by our team, and ensuring a proper handover between team members to provide 24-hour service across all locations. We expect you to be a proactive and organized individual who can handle last-minute requests and work well under pressure.

responsibilities

Publish new content on request while ensuring compliance with confidentiality procedures
Support intranet users and provide prompt resolution of their issues
Test new features developed by our team and provide feedback to improve the overall quality of the content management platforms
Ensure a proper handover between team members to maintain 24-hour service across all locations
Collaborate with cross-functional teams to identify and address issues, and optimize the content management platforms
Proactively identify opportunities to improve the efficiency and effectiveness of the content management processes

requirements

Minimum of 3 years' experience in Web Content Management, with expertise in SharePoint and Umbraco platforms
Experience in managing complex web pages with sensitive content and following strict procedures in content publishing
Ability to work independently and take ownership of assigned tasks and projects
Highly organized and capable of multitasking, prioritizing, and meeting deadlines
Fluency in English, with advanced communication skills (C1) to ensure effective interaction with team members and stakeholders

nice to have

Experience in managing multi-lingual websites
Knowledge of SEO principles and best practices

lead business analyst

Business Analysis

SAP S4/HANA Extensibility, Scrum, Agile

40 hrs/week

12+ months

Colombia

We're on the lookout for a Lead Business Analyst to become an integral part of our remote team.

The role involves reviewing, eliciting, and authoring formal specifications, as well as facilitating communication of business requirements between our development team and clients in order to design and implement effective business solutions. The successful candidate will be tasked with developing and enhancing business processes within both our technology and business sectors. Furthermore, they will be required to propose and validate technical solutions to meet requirements, taking into account the likely impact on the business and stakeholders.

responsibilities

Reviewing, eliciting, and authoring formal specifications and facilitating business requirement communication between development and clients
Enhancing and developing business processes within technology and business sectors
Recommending and validating technical solutions based on their potential impact on the business and stakeholders
Offering technical guidance to junior Technical Business Analysts
Building and maintaining stakeholder relationships
Applying a structured requirements process to evaluate near-term needs

requirements

A minimum of 5 years in a Business Analyst role, specifically focusing on SAP S4/HANA
Proven experience in leading developer teams and managing successful project outcomes
Familiarity with Scrum and Agile methodologies
Proficiency in Requirements and Change management
Expert skills in elicitation, analysis, validation, and documentation of client business needs and requirements
Capability to propose and validate technical solutions, understanding their impact on the business and stakeholders
A history of establishing and nurturing stakeholder relationships
Exceptional communication abilities, both written and verbal, with a high level of English fluency

nice to have

Experience in researching and analyzing existing processes with an eye for recommending implementable, cost-effective tools within a project department or division
Experience in monitoring metrics to ensure customer satisfaction and recommending new metrics

senior business analyst

Business Analysis

SAP S4/HANA Extensibility, Scrum, Agile

40 hrs/week

12+ months

Colombia

We are seeking a Senior Business Analyst to join our remote team.

This position will require you to review, elicit, and write formal specifications and communicate business requirements between development and the client to design and implement business solutions. You will be responsible for developing and improving business processes within the technology and business organizations and recommending and validating technical solutions to meet requirements based on an understanding of how technical solutions will impact the business and stakeholders.

responsibilities

Review, elicit, and write formal specifications and communicate business requirements between development and client to design and implement business solutions
Develop and improve business processes within the technology and business organizations and understand client requirements, specifying and analyzing these to a sufficient or expert level of detail to ensure clarity of definition
Recommend and validate technical solutions to meet requirements based on an understanding of how technical solutions will impact the business and stakeholders as required
Provide technical guidance to less experienced Technical Business Analysts
Build and maintain a relationship with stakeholders
Monitor and use a structured requirements process to assess near-term needs

requirements

Minimum of 3 years of experience in a Business Analyst role, with a focus on SAP S4/HANA
Familiarity with Scrum and Agile
Knowledge of Requirements and Change management
Expertise in elicitation, analysis, validation, and documentation of client's business needs and requirements
Ability to recommend and validate technical solutions to meet requirements based on an understanding of how technical solutions impact the business and stakeholders
Proven track record of building and maintaining relationships with stakeholders
Excellent communication skills, both written and verbal, with fluency in English at an upper-intermediate level

nice to have

Experience in researching and analyzing current processes and recommending tools for implementation within a project department or division that meets user requirements and is cost-effective
Experience in monitoring and adhering to metrics to ensure customer satisfaction and recommending metrics

senior java developer for investment management company

Java

API & Integration Platforms

40 hrs/week

12+ months

Georgia

Currently, we are looking for a Remote Senior Java Developer with 3+ years of experience designing, developing front-end applications, micro-services and REST APIs to join our team.

The customer is the world's 2nd largest asset management company. It has modernization projects driven by digital transformation focused on Agility, innovation, and automation. You will be involved in a full-stack backend (microservices/API/Datastore) development.

responsibilities

Take ownership and accountability for technology solutions and output delivered by the team
Provide technology thought leadership and assist team in making the right decision
Remove technology-related obstacles throughout the project lifecycle
Work with other architects, and CTO organization and ensure technology governance and best practices are followed
Understand functional, and non-functional requirements & quality attributes and build solutions for them
Contribute to and improve architecture and design
Build, review and ensure the quality of data model, API Contract, Architecture, Framework, Code, etc.
Assist in effort estimation, planning, prioritization, and dependencies identification
Manage all technology artifacts

requirements

Bachelor's Degree in Computer Science or similar; Master's degree in Computer Science
3+ years of work experience
3+ years of experience designing, developing front end applications and Micro-services, REST APIs
Hands-on technology leadership preferably full stack development or experience with most of the technologies listed below
Ability to analyze legacy application and define target state design/architecture
Experience in agile methodology
Excellent communication and presentation skills
Client facing skills
Structure, organization skills
Ability to remove the fuzziness, deal with ambiguity
Attention to detail
Team leadership
Ability to work with other teams
Strong technologist with hands-on experience with AWS Cloud Native Micro-services architecture
Expertise in API economy with business acumen

technologies

Back End – Java, SpringBoot, Micro-services, APIs
Front End – Angular/TypeScript
Cloud – AWS (EC2, S3, Lambda, Kinesis, Firehose, DynamoDB, EKS, Cloudwatch and other frequently used AWS services)
Database – DynamoDB, PostgresSQL (Optional, DB2 (Legacy))
Other language – Python
Monitoring – Splunk
Testing – Cucumber, API Testing Tools
Mobile Testing - Perfecto

senior technical business analyst

Business Analysis

BA Stakeholders management, BA artifacts documentation, Business analysis activities planning

40 hrs/week

12+ months

Colombia

We are seeking a remote Senior Technical Business Analyst to join our team.

This role requires an individual with experience in requirements analysis, workflow process automation, and technical proficiency with SQL, API, and component communication. As a Senior Technical Business Analyst, you will lead business analysis activities for the LIS platform with other systems. You will work closely with stakeholders and engineering teams to define requirements, collaborate with Product Management, and act as a proxy PO for a particular business flow.

responsibilities

Lead business analysis activities for the LIS platform with other systems
Participate in design and planning activities to ensure quality and business value
Work closely with stakeholders and engineering teams to define requirements and ensure their successful delivery
Collaborate with Product Management, act as a proxy PO for a particular business flow
Perform manual testing of delivered functionality to ensure product quality
Act as the first line of production support by triaging customer requests and analyzing production incidents
Produce comprehensive project documentation to enable knowledge sharing and transfer

requirements

Minimum of 3 years' experience as a Business Analyst (requirements management, documentation, stakeholders management, etc.)
Expertise in requirements analysis and gathering techniques, SQL, and component integration
Proficiency with REST API
Proactive and able to work independently to drive results
Ability to collaborate with cross-functional teams and stakeholders to deliver high-quality solutions
Excellent communication and interpersonal skills, proficient in English at the upper-intermediate level

nice to have

Experience with Life science, LIMS, and sequencing
Knowledge of Datadog and Gitlab
Proficiency with Postman
Experience in Life Sciences

senior java developer for investment management company

Java

General Management, API & Integration Platforms

40 hrs/week

12+ months

India

Currently, we are looking for a remote Senior Java Developer with 4+ years of experience to join our team.

responsibilities

Taking ownership and accountability for technology solution and output delivered by the team
Providing technology thought leadership and assist team in making the right decision
Removing technology-related obstacles through the project lifecycle
Working with other architects, CTO organization and ensure technology governance and best practices are followed
Understanding functional, non-functional requirements & quality attributes and building solution for them
Contributing and improving architecture and design
Building, reviewing and ensuring quality of Data Model, API Contract, Architecture, Framework, Code etc.
Assisting in effort estimation, planning, prioritization and dependencies identification
Managing all technology artifacts

requirements

4+ years of software development experience
Ability to analyze legacy application and define target state design, architecture
Experience in Agile methodology
Hands-on experience with AWS Cloud Native, Microservices architecture
Expertise in API economy with business acumen
Ability to remove the fuzziness, deal with ambiguity
Ability to work with other teams
Client facing skills
Attention to detail
English level B2+

technologies

Back End – Java, SpringBoot, Micro-services, APIs
Front End – Angular/TypeScript
Cloud – AWS (EC2, S3, Lambda, Kinesis, Firehose, DynamoDB, EKS, Cloudwatch and other frequently used AWS services)
Database – DynamoDB, PostgresSQL (Optional, DB2 (Legacy))
Other language – Python
Monitoring – Splunk
Testing – Cucumber, API Testing Tools
Mobile Testing - Perfecto

senior automation tester for a management company

Automated Testing in Java

Amazon Web Services, Agile

40 hrs/week

12+ months

India

Currently, we are looking for a remote Senior Automation Tester with 3+ years of experience with Cucumber, REST Assured, and Apache clients to join our team.

Currently, we are looking for a remote Senior Automation Tester with 3+ years of work experience in Quality Assurance of which at least 1+ year of experience in test automation development or a combination of development and testing experience using Cucumber, REST Assured, Apache clients to join our team. The customer is the world's 2nd largest asset management company. It has modernization projects driven by digital transformation focused on Agility, innovation, and automation.

responsibilities

Work with product owner, development team and architects to define test strategy
Leverage an existing automation test architecture or build automation architecture from scratch
Write functional, integration and acceptance test cases
Execute the test cases manually
Automate the test cases for regression testing
Plans and executes automation tasks and ensures testing standards are followed within team.
Integrate test cycles with DevOps pipeline
Evaluate tools and technology, recommend framework and ability to do proof of concept
Work creatively and efficiently in troubleshooting and resolution of system issues.
Ability to automate testing for front end application, back end services (REST APIs) and Database migration
Defects documentation, tracking, prioritization and reporting
Test data and test environment management
Test script version management
Define, capture and report testing metrics

requirements

3+ years of Automated Testing experience
Experience with Cucumber, REST Assured, Apache clients – libraries, HP Quick Test Professional, Selenium Webdriver, or similar automation tools
Understanding of Cloud.AWS, Data Stack
Experience in creating and maintaining automation scripts to ensure information systems services and programs meet acceptance criteria
Experience in Agile methodology
Knowledge of all aspects of the software development life cycle
Experience in testing both front-end and back-end
Experience in Unit tests for robustness, including edge cases, usability, and general reliability
Experience with Functional, Integration, Regression Testing
Experience with BDD tools
Knowledge of Manual Testing
Experience in integrating
English level B2+

senior java developer for asset management company

Java

AWS DynamoDB, REST, Splunk

40 hrs/week

12+ months

India

Currently, we are looking for a remote Senior Java Developer to join our team.

responsibilities

Implementation of designs and requirements into a shippable product; write code
Manage and self-organize to accomplish their own work
Participate in sprint planning and estimation, breaking down user stories into pieces as needed
Using design and coding best practices to build high-quality components and solutions
Perform unit, integration, performance testing
Participate in peer level code reviews
Proactively identify the issues and collaborate with team to solve them
Follow and promotes best practices
Mentor other developers and collaborate with peers
Work with stakeholders including the Executive, Product, Enablement, and Design teams to assist with Data-related technical issues and support their Data infrastructure needs

requirements

3+ years of experience in Java Development
Experience in designing, developing applications and Micro-services, REST APIs
Bachelor's Degree in Computer Science or similar; Master's degree in Computer Science
Experience in working in a SCRUM team
Coding, Java + AWS development or experience with most of the technologies listed below
Ability to analyze legacy application and define target state design/architecture
Experience in agile methodology
Attention to detail
Software Quality Control processes and agile project experience
Systems Engineering processes
API Testing and automation
DevSecTestOps experience
Non-functional testing

nice to have

Knowledge of GraphQL, API standards, Performance, Resile
Knowledge of Attunity

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